- Frequently Asked Questions
I can not find it even in the "surroundings" of the car navigation system?The front entrance faces National Route 1 (Tokaido) of the National Route 1, but as the picture shows, the building is at the back, so there…Continue reading
Can I have dinner in the room·Although we are sorry indeed, we do not set the "Room delivery" at all rates except "Dinner is a room sashi plan".Only when there is a custo…Continue reading
Is it okay if I take pets?We can not accept at the hotel, but we will keep it at a nearby veterinarian.(There is a charge)
Those wishing to check in earlyThose who wish to check in early, we will accept from 13 o'clock.In this case, 2,000 yen will be charged separately (including children) sep…Continue reading
★Could you please prepare a birthday cake?We will prepare birthday cakes of Shonan and Oiso's famous restaurant "Shigi Shigitatsu-tei". 2 to 3 people in 4 inch (about 12 cm) and 4 to…Continue reading
What other measures are available for allergic infants?We do not set meals for children under 3 years old (infant) at this facility, so we would like you to understand and acknowledge it. Adults …Continue reading
Since I want to go to the sea, can I leave baggage and cars?In case of staying, we will keep it at any time after 10:00 am.In case of earlier time, please call by the day before.Also, it is OK until 2…Continue reading
Is there a convenience store nearby?As you can see in the picture, the National Route 1 is facing. There are 1 convenience store within 100 meters, 2 inside 150 meters.
Shonan International Marathon will participate in the Shonan International Marathon, but can I leave my car?On that day it is OK until 4 pm after check out.Please do your best at ease.The shuttle bus is operated and it is a 2-minute walk from the c…Continue reading
Do I need a deposit?Although it is stated also in the reservation guide, it is only the Golden Week, Bon Festival, Year-end / New Year period that we need the r…Continue reading
I wonder if I will be in time for dinner at 6 o'clock in a traffic jam, what time is it?Dinner is the last time at 7:30, but we will wait until 8 o'clock when we will contact you about your situation.On the first day and the nex…Continue reading
Please feel free to contact us if you have any questions.